Since the introduction of GST in India, relocation services have come under a structured taxation system. Understanding the correct GST rate helps customers avoid overcharging and illegal billing practices.
0% GST (RCM): Applicable only when transportation is used and the customer has a valid GST number and opts to pay GST directly under Reverse Charge Mechanism.
5% GST: Charged when only transportation services are availed without packing or loading support.
12% GST: Applicable for companies availing transportation services strictly for business purposes, excluding manpower or packaging.
18% GST: Standard GST for complete relocation services including packing, loading, transport, unloading, and insurance.
28% GST: Not applicable to packers and movers services. Charging this rate is unlawful and customers should avoid such providers.